CSB Bank has partnered with OneCard, a co-branded Credit Card. OneCard is India’s only Mobile First Credit Card where users can manage every aspect of the card on a mobile app.
- CSB One Credit Card: Block/Report Unauthorized Transaction/Card Closure
- CSB Bank OneCard Credit Card MITC
- CSB Bank OneCard Credit Card T&C
- CSB Bank OneCard Credit Card KFS
- CSB Bank OneCard Credit Card FAQ
- CSB Bank OneCard Credit Card Collection Agencies
- CSB Bank OneCard Credit Card EMI T&C
To get your Customer Id kindly sent SMS “GETCUSTOMERID” to 56161 from your registered mobile number
Grievance Redressal for CSB Bank –One Card credit card
| 1st Level Escalation | Customer Support • Select “Need Help?” from the Profile section in the One Card App • Email your query or concern to csbone@getonecard.app • Call on helpline number at 1800-210-9111 |
| 2nd Level Escalation | Email to customercare@csb.bank.in |
| 3rd Level Escalation | Ms Tapasya Barejaa Principal Nodal Officer for Customer Grievances CSB Bank Ltd., Siroya Centre, Sahar Road, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099 Ph: 022 69805619 Email: pno@csb.bank.in |
