Credit Card

Credit Card

CSB Bank has partnered with OneCard, a co-branded Credit Card. OneCard is India’s only Mobile First Credit Card where users can manage every aspect of the card on a mobile app.

CSB BANK KYC UPDATION

To get your Customer Id kindly sent SMS “GETCUSTOMERID” to 56161 from your registered mobile number

Grievance Redressal for CSB Bank –One Card credit card

1st Level Escalation Customer Support
• Select “Need Help?” from the Profile section in the One Card App
• Email your query or concern to csbone@getonecard.app
• Call on helpline number at 1800-210-9111
2nd Level Escalation grievances@fplabs.tech
3rd Level Escalation • Email your query to customercare@csb.bank.in
• Call on helpline number at 1800-266-9090